Overview
旅游, 物流, 热情好客, and transportation services industry is witnessing large scale shifts and changes.
20世纪90年代，物流能力突飞猛进. 然而，数字时代的情况却大不相同. The internet has unleashed an immense potential to communicate and collaborate, 先进的差旅管理软件和工具应运而生. 与此同时, 供应链的速度有了巨大的增长, 而运输软件领域则在同步发展. This leads to reduced costs through information sharing and synchronization between trading partners and transportation service providers.
结果是, 公司正在重新构想现有的框架, 流程, and systems around transport and 物流 management – leading to a holistic overhaul of operations and strategy. The objective is to harness the power of digital in order to drive down costs, 加强供应链整合, 通过客户服务提升市场力量.
行业
旅游板块, 包括但不限于航空公司, 机场, 旅游中介, 游轮, 汽车租赁业正在好转. Passengers today want prompter and better services at cheaper costs. 因此, it has become imperative for travel companies to provide differentiated offerings which also ensure greater market share.
HCLTech is committed to the travel business by applying technology at the forefront of customer experience. With a focused approach towards pertinent business 流程 in the industry, we envision a partnership 与 our clients and help them achieve optimum value from technological investments. 我们的目标是通过将流程映射到应用程序来最大化RoI, 基础设施, 和数据库, 从而消除冗余和成本超支.
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The global 物流 sector is still reeling from the after effects of last decade’s economic turbulence. Rising fuel costs and global recession severely affected all types of traffic. 在HCLTech, t在这里’s a commitment to helping 物流 firms solve their business problems in real-time. We provide actionable business solutions to facilitate transport across rail, 路, 海上, 和航空.
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Customer experience is the key differentiator in 热情好客 industry. 记住这一点, HCLTech deploys new age platforms and applications that orchestrate superior end-user experience. We help our clients unlock a host of benefits through strategic investments in technology.
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旅游板块, 包括但不限于航空公司, 机场, 旅游中介, 游轮, 汽车租赁业正在好转. Passengers today want prompter and better services at cheaper costs. 因此, it has become imperative for travel companies to provide differentiated offerings which also ensure greater market share.
HCLTech is committed to the travel business by applying technology at the forefront of customer experience. With a focused approach towards pertinent business 流程 in the industry, we envision a partnership 与 our clients and help them achieve optimum value from technological investments. 我们的目标是通过将流程映射到应用程序来最大化RoI, 基础设施, 和数据库, 从而消除冗余和成本超支.
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服务
解决方案
本案例缘起©
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